Frequently asked questions

No. Shopify does not have a native minimum order quantity setting for regular storefronts. Shopify Plus offers B2B catalog rules with quantity minimums, but those only apply to B2B channels. For all other plans and DTC stores, you need an app like Nex MOQ to enforce minimum order quantities.

No. Nex MOQ works on every Shopify plan — Basic, Shopify, Advanced, and Plus. Checkout validation is available on all plans.

No. Everything is configured through a point-and-click interface inside the app. No theme code changes, no Liquid edits, and no developer required.

MOQ (Minimum Order Quantity) refers to the minimum number of units a customer must purchase. MOV (Minimum Order Value) refers to the minimum dollar amount. Nex MOQ supports both — you can set quantity-based rules, amount-based rules, or combine them.

Visit the Shopify App Store, search for "Nex Minimum Order Amount MOQ," and click Install. The app is added to your Shopify admin in seconds. No code or theme changes needed — just install, create your first rule, and activate.

Most merchants create their first rule in under 2 minutes. Choose a rule type (min or max, quantity or amount), select the scope (product, collection, or cart), set the value, and activate. The checkout validation starts working immediately.

Yes. Use customer tag conditions to create separate rules. For example, set a $500 minimum for customers tagged "wholesale" while retail customers have no minimum.

Yes. You can create multiple rules with different scopes. For example, require at least 6 units of Product A and a $50 cart minimum at the same time.

Yes. Country conditions let you apply rules based on the customer's shipping destination. For example, limit orders to 3 items for shipments to Canada.

Yes. You can scope rules to specific variants within a product, so different sizes or colors can have different minimum or maximum quantities.

Yes. You can require that customers order in specific increments — for example, multiples of 6 — so they can only purchase 6, 12, 18, and so on.

There is no limit inside the app. Shopify's platform allows up to 25 active validation rules per store, which is more than sufficient for most use cases.

Yes. Nex MOQ supports both minimums and maximums. You can cap the number of units per product, per variant, or per cart to prevent bulk buying or limit high-demand items.

Yes. You can scope any rule to one or more collections. For example, set a minimum of 12 units for your "Wholesale" collection while your regular catalog has no restrictions.

AND/OR logic lets you combine multiple conditions in a single rule. With AND, all conditions must be true for the rule to apply — for example, customer tag is "wholesale" AND country is "US." With OR, the rule applies if any condition matches — for example, customer tag is "wholesale" OR cart total is above $500. This gives you precise control over who your rules target.

Yes. Nex MOQ supports multi-condition rules. You can add as many conditions as you need and combine them with AND or OR logic. For example, you can create a rule that applies only when the customer tag is "wholesale" AND the shipping country is "US" AND the cart total exceeds $200.

Nex MOQ supports 25+ condition types across four categories: Cart conditions (total, quantity, weight), Product conditions (product type, vendor, tag), Customer conditions (customer tag, email domain), and Location conditions (country, province/state). You can combine any of these with AND/OR logic.

Yes. Nex MOQ supports both quantity-based and amount-based rules. You can set a minimum order amount for the entire cart, for specific products, or for collections. For example, require a $50 minimum cart total or a $100 minimum for products in a specific collection.

Nex MOQ uses Shopify's Checkout Validation API. When a customer attempts to complete checkout, Shopify runs the validation function server-side. If the order does not meet your rules, checkout is blocked with a clear error message — the customer cannot complete payment.

No. The validation runs inside Shopify's infrastructure, not in the browser. Customers cannot bypass it by disabling JavaScript, using a different browser, or modifying the page.

Yes. Nex MOQ provides dual enforcement — a warning message on the cart page and a hard block at checkout. This gives customers a chance to fix their order before they reach checkout.

No. The validation runs as a native Shopify Function, which executes in microseconds on Shopify's edge infrastructure. There is no measurable impact on checkout speed.

You can fully customize the error message for each rule. For example: "Minimum order is 6 units" or "Orders over $500 require wholesale approval." The message appears directly in the checkout, clearly explaining what the customer needs to change.

Yes. Checkout validation applies to all checkout methods including Shop Pay, Apple Pay, Google Pay, and standard checkout. The validation runs server-side regardless of how the customer initiates payment.

When you install the app, you get a 7-day free trial with full access to every feature in your chosen plan. No credit card is required upfront — billing only starts after the trial period ends through Shopify.

Yes. There are no contracts or commitments. You can uninstall the app at any time and billing stops immediately through Shopify. No cancellation fees.

No limits within the app itself. Shopify's platform allows up to 25 active validation rules per store, which is more than enough for most merchants. You can create as many rules as you need and toggle them on or off.

Yes. You can upgrade or downgrade your plan at any time from the app settings. Changes take effect immediately, and Shopify handles prorated billing automatically.

All billing is managed through Shopify. If you cancel during the free trial, you are not charged. For billing questions after the trial, Shopify handles refund requests directly.

No. Nex MOQ runs as a Shopify Function on Shopify's servers. It does not inject JavaScript into your storefront and has zero impact on your page load times or Core Web Vitals.

Yes. The checkout validation works regardless of how the cart is displayed — cart page, cart drawer, or slide-out cart. Cart page warnings are displayed on the /cart page.

Yes. Validation rules apply to draft orders that go through the standard checkout flow.

No, not currently. Shopify's Checkout Validation API applies to online checkout only. POS transactions are not validated by the app.

Yes, validation applies at the initial checkout when the subscription is created. However, recurring subscription renewals processed automatically by Shopify may not trigger checkout validation.

Yes. Since the validation runs at the Shopify checkout level (not in the storefront theme), it works with headless setups, Hydrogen, and any custom frontend that uses Shopify checkout.

No. Nex MOQ uses the official Shopify Checkout Validation API. It runs independently and does not interfere with discount apps, upsell apps, or other checkout extensions.

First, make sure the rule status is "Active" in the app. Then check that the Shopify checkout validation function is enabled in Settings > Checkout > Checkout rules. If you recently installed, it can take a few minutes for Shopify to register the function.

Yes. The checkout validation (hard block) works independently of the cart page warning. The cart warning depends on your theme supporting app blocks. Even without the cart warning, customers will be blocked at checkout if rules are not met.

Yes. Use Shopify's preview mode or place a test order yourself. You can also create a rule scoped to a specific product and test with just that product before applying rules broadly.

Rule changes are typically instant. If you are not seeing the update, try a hard refresh in your browser or open an incognito window. Shopify may cache checkout pages briefly. If the issue persists, contact our support team.