Steps
1. Install Nex Validator
If Nex Validator is not installed yet, install it from the Shopify App Store and approve the required permissions. If it is already installed, skip to the next step.
2. Open the order limit rule where you want to add a custom message. If you do not have a rule yet, create one first.
3. Turn on Use custom message. Then enter the message you want customers to see in the Custom error message field.
4. Make sure the rule is Enabled, then click Save.
What to write
| Instead of | Write |
|---|---|
| “Minimum order not met” | “Please spend at least $50 to continue.” |
| “Invalid quantity” | “Please order this product in multiples of 6.” |
| “Cart limit exceeded” | “You can order up to 2 of this product.” |
| “Error” | “Please update your cart to continue.” |
Verify it worked
Add products to the cart so the order does not meet the rule, then go to checkout. Your custom message should appear instead of the default message.
If you also enabled messages on the cart page, check the cart as well.
A note on tone
Keep the message helpful and easy to understand. Tell the customer what they need to change instead of only saying that something is wrong. Example: “Please add at least 3 items to continue.”